Adult Telephone Protocols a powerful decision-support tool designed to help busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step checklist organization as its companion resource, Pediatric Telephone Protocols. More than 100 proven protocols cover 95% of the most common adult complaints everything from insect bites and sunburn to breathing difficulty, seizures, and wound infections.
Time-saving, care-enhancing features include
" Highlighted triage assessment questions " Practical home care instructions " Call prioritization guide " Red flag" checklist for office support staff " Over-the-counter medication advice " Office resources checklist " Reproducible triage log sheets " and more!
NEW in the 3rd Edition"
" Nearly all protocols substantially revised and updated
" All-new protocols including Arm Pain Hand and Wrist Pain Leg Pain Weakness (Generalized) and Fatigue
" New 2-column format for easier protocol review and more efficient triage